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Sunday, October 28, 2012

Coco life agent modus -operandi.. please read, don't get scammed..

I was at MOA at around 7 pm when a lady approached me and ask me if I already have a credit card , I thought she is going to offer me one, and I said yes. Then she followed up , and asked if it is a Master card or Visa, said both. Then gave me a coupon ,that I have a life insurance from coco life amounting to 20k. I was really not interested but trying to be polite, and asked me to fill up the form. She told me if I could spare some 30 minutes,said that she is not selling anything or try to offer me something.just for me to know what is COCO life. And she even said that I will be qualified for raffle for a free trip to Hongkong. I'm really not interested but the agent said that she really needed points for referral. I asked if there is nothing to offer me or ask me to buy something. She said yes, just a promo for the company. As hesitant as  I 'am, agreed to go to their office. It's just at the side from our office where I work so I said it's ok. On our way she asked me if I have an ATM ,  she said that it's one of the requirements to be able to qualify for the free insurance. Along the way she asked me to make a balance inquiry from my ATM. And asked me to keep the balance receipt.I was led to a small, actually something like of a make- shift office. Then a lady approached me and asked me if I was briefed already by their agent. I said yes. She asked for my ATM balance inquiry receipt and looked at it and hand  it back to me. Said that they don't really care if you have a huge amount in your saving or just a small amount.


Then I was led to a back room where there are several tables with different agents talking with different prospect clients. So she asked me to fill up a form, and said to fill up something like of an essay , my plans in the next 15 years. after filling up the form ,she presented me about COCO  life and showed me a figure of it's rank in the industry. Showed that it's at top 2, Then asked me if I would be interested in savings. Asked me the amount that I have in my savings account. Then she presented me the scheme for a ten year saving scheme. Then after the ten year I would be getting a hundred thousand a year as long that I am still living.
To make the story short, I said I am interested but still have to think about it, and give the brochure, she said there are no brochures. She said that It's up to my bank for approval. Said my bank? now here is the twist? its somewhat of a trust fund in my bank? I really did not understand what it is? so I said how will I know if I am going to be approved, she said it is online.She even said that other clients even with huge amount in their card gets declined.  I thought that it is an online application, I was really curious of what is my credit score. So I agreed. Then they led me to a terminal where they are going to swipe my card and  to enter my pin. I asked if my card is going to be debited and she said yes? Huh, approval from a bank by  just swiping my debit card? what a scam. It's not being approved but trying to CON you to swipe your card and  debiting the sign up fee of Php 4,500.00

I did not agree to swipe my card and led me back to where we are doing the presentation. So she said that It's one way of knowing if the bank will approve me? I said by getting debited? she said that It will be my first quarterly payment. So another agent sat with us convincing me to swipe. And said that it's a one time offer. And that if I will come back some other time I would need a huge bank account to be approved. I really felt the PRESSURE for me to sign up and swipe my card. I got irritated and simply leave. They were asking me to stay to offer me other options. COCO life is a reputable company . But the way they get clients involves deception.

click link for related stories
COCO life scam

    

         

367 comments:

  1. this happened to me yesterday. :(
    I was pressured to swipe my card and stupidly, I gave in.
    They said it's a one-day promo but I've seen posts like this since 2011 as I've researched on the net. They can actually get clients without using this method. I want to undo yesterday. T_T

    ReplyDelete
    Replies
    1. bkt hnd moh irefund ang pera moh?..

      Delete
    2. The same thing happened to me
      Pero the day after ng attempt ako magpa cancel
      Sabi kasi ng credit card company, cocolife ang dapat na makipagusap sa kanila par icancel na ang transaction
      Hindi daw yun basta basta pwede gawin sabi ng agent ng cocolife at mahaba daw ang process, may conference, may investigation, may approval pa at pwede pa na di ma approve ang cancelation ko
      Kapag inantay ko magpost ang amount at mgfile ako ng dispute, may chance ba ako makuha yun ulit?

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    3. I am so stupid para pumirma nalang basta
      I believe may certain strategy silang ginawa pero tanga tanga ko parin talaga
      Now I want my money back and sabi nila na baka mas malaki pa daw gastusin ko kapag ngpacancel (is this for real????)
      At agent daw mgbbayad ng amt na ipapacancel ko, wala daw ba akong awa? Another strategy nanaman ito???

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    4. ATM moh b ang sinwipe nila?..nakuha moh nb ang policy moh?..qng alah k png-policy, pwde p ung ipa-cancel ng agent moh...qng meron n, qnin moh policy moh tpos gawa k ng incident report, tpos pasa moh ky felix or teresa bose sa main ng cocolife, sbhn moh dun n gs2 mong mrefund ung pera moh...

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    5. i guess tactic lang un ng agent, kc by commission ata cla dun kya as mush as possible, hnd nla bibitwan ang pera moh...pwd dn ung ireklamo sa insurance commission...

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    6. Cocolife is a scam Company. Please avoid yun mga employee nila esp. sa Robinson Ermita Manila

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    7. kung makita nyo lang po ung kahalagahan ng life ins. at pagiipon.. i have alot of life insurance.. na invite na din ako sa cocolife i dont see anything wrong.. is just that ur not open minded..

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    8. naku ganyan din nangyari sakin sa sm city batangas. san ba pde ireklamo mga yan?

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    9. Hi, we also victim of flowering of words from cocolife agent in SM Calamba Laguna, we've been contacting them and sent several advice for the cancellation of the policy less than a month after the policy has been issued but unfortunately we're so helpless and they didn't cancel the insurance policy for the amount of Php40K...We already address this issue since last year June 2013 to Mr. Felix from the head office but still no action has been taken. It's really frustrating in my side coz i'm working abroad. Is there any way to cancel the policy and get refund my money?

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    10. You should call cocolife's head office in makati. MAKE SURE your cancellation letter and copy of the policy are received by the head office for it to be properly addressed. follow it up every other day.

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    11. How can i cancel my acct..i was charge 18,200 in my credit card

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    12. I had an experience just recently, they did not offered accident insurance but a 50% tuition fee under ACLC. I don't have any credit card, so used my debit card to pay the quarterly fee.. i got the 102k face amount and have the 1790 to be paid monthly for 10years. I've contacted the cocolife main office asking if their branch in sm malls are for real and not a scam by using ONLY THEIR NAME, and the girl that i've talked said "yes they are all legal".. I asked her how to cancel the auto debit charge in my debit card when paying the monthly dues, she told me to write a letter of cancellation addressed to Cocolife.. I even ask her if their premiums will increase on the latter years and she said "no", whatever details or amounts stated in the policy, that will be effective until 10years.. I guess if you have concerns, you should call the main office. Like what i did..

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    13. 120k face amount rather..sorry its just typo..

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  2. Credit Card ko ang na-swipe
    Sino ba ang dapat ko kausapin sa Cocolife?

    Wala pako policy eh, at yung cancellation letter nasa agent (idadala daw nila sa cocolife) at ako naman nag email ako ng scanned copy kaso sa email lang ng customer service representative, yun lang binigay na email sakin e, sabi ko wala bang mas generic email, dun nalang daw sa email nya

    Iisa lang ba customer service nila, tuwing tatawag ako sya at sya lang din ang sumasagot, nagdududa na tuloy ako

    May conference daw eh, yan ang text ng agent sakin, kailan daw daw available

    Weh di nga? May ganun ba? Wala naman yata eh, di ba dapat cancel nalang basta? Right ko naman yun eh

    ReplyDelete
  3. si felix at teresa bose ang nghahandle ng cancellation, if im not mistaken...

    ReplyDelete
  4. 15dys after maibigay ang policy pwdeng mgpa-cancel...db pwdeng pa-dispute moh sa credit card company moh?..

    ReplyDelete
    Replies
    1. Hindi pwede i-dispute kasi may pirma mo eh
      May categories lang kasi na nagffall under dispute at hindi sya kasali dun
      ANg pwde is macancel talaga para tawagan na ng bank ng cocolife ang bank ng credit card at sabhin na icancel na ang transaction

      Delete
  5. This comment has been removed by the author.

    ReplyDelete
  6. This happened to me too at SM city Iloilo yesterday March 17,2013, This girl told me to fill up a free raffle to hongkong disneyland and get a free health insurance for a year..I was really not interested but just went with it to be polite, now after that she told me I had to "activate" my account which requires you to listen to an hour demo which I know is the same for all..This girl kept on talking and talking about cocolife info which I think was all BS and it was boring as hell, to get to point she asked me to pay 10k something that would be good for 6 months and I said no, she kept on asking me to go with the lower amount and I said no, and why the heck would it only be a 1 day promo..she kept pressuring me and I dont want to get mad coz I was just visiting so I just told her I dont want to and I left.

    ReplyDelete
    Replies
    1. i would suggest punta ka dti ilo ilo pera mo yan humingi ka din ng tulong sa leasing kasi obligado dapt sila alam nila kalakaran na nagyayari sa tenant nila at kung nasa sayo na ang policy wag mo ibigay ang original copy mo dahil yan ang magsisilbing ebedinsya mo at keep mo din yung stab ng raffle ticket nila...

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  7. Same thing happen to last August 2012, their's a girl came to me while im in sm calamba mall just to buy something, nag offer din sila ng my promo daw sila at wala daw ako babayaran, tapos sumama ako sa office nila, them 1 of their agent came to me and she started to indorse and offer the producr, cocolife future savings gold, nung una ayaw ko talaga pumayag na mg signed ng contract at bayaran yun inoofer nilang life insurance pero parang ayaw nila akong paalisin sa office nila, naireta ako at bigla ko nalang binayaran kasi naiinip na ako sa loob.
    P11,300 yun binayaran ko, kaso now gusto ko na ipa terminate yun contract na yun, sa totoo lang dapat malaman ito ng insurance commision itong ginagawa nila sa mga customer nila just to sell their product (life insurance)

    Sana po maggawa tayo ng group s fb para makapag conversation againts sa marketing strategy nila para wa
    A ng mabiktima pang iba, ito po contact number ko sa mga interesado 09173825153-Jay

    ReplyDelete
    Replies
    1. @ Ganyan din nangyari sa akin gusto ko n ipacancel application ko last Monday lng ako nag fill up..Ano b magandang gawin,

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    2. read m other blog my procedure silang ibibigay..dont wait for the policy kc ung policy ang nakalagay dw dun 15days upon signing ng insurance k lng puede mgcancel..go to the office n pinag sign m at hnpin m ung agent n ngbigay sau..mgbibigay p un ng mrming option sau pero wag kng mgppdala s mga bbgay nila iinsist m n icancel m..ixerox lht ng docs. at dpt dala m ung cancelation letter m..ipareceive s knila...tpos nun cla dn mgssbi n after 30-45 days ang processing..

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    3. this is true...and i just did it a while ago..i gave cash yesterday but then they said that they already forwarded it to the main branch so Ihave to wait for it in check form...to think I haven't submitted any ID's and my TIN number but they gave me the OR ...tapos 30-45 days? Come on...

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    4. Pno po b gagawin ko? Pls help me pra mabawasan un pgsisisi at pnghihina ko s ngyari. Na swipe ang ATM debit card ko 4,426.61 nbawas s akin. Pno po b dpt gawin knina lng ngyari yun s mall.pwde po b i-close ko n lng acct.ko.

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  8. Bahala na ang Diyos sa mga cocolife agent na yan, May Karma din kayo!!!

    ReplyDelete
  9. I paid cash to the agent na semi annual gold plan ng future savings. Ang tanga ko din .me possibility kaya n mbawi? Sana maactionan. Putrages n agent un.. kala ko mkakatulong.

    ReplyDelete
  10. Please join this group page on fb regarding some complain about cocolife
    https://www.facebook.com/groups/371184519669022

    ReplyDelete
  11. april 9 nag avail aq ng plan ng co2lyf
    aprl 10 pumunta aq s brnch para ipa cancel pero sb nung agent nd manger hnd n dw pwd i cancel kya 2mawag aq sa insurnce comision,sbi pumunta daw ako sa main ofice at dun ipa cancel kc pahirapan magpa cancel sa branch
    April 16 pumunta q main ofce ng co2lyf sa makati para ipa cancel sb follow up daw aq aftr 3days kc ka2uspin p dw ung agent (b4 kau pumunta make sure na nka gawa n kau cancelation letter nd may copy kau ng papers na binigay ng co2lyf includng recpt, i re2cv ni sr.felix cancelation mo.)
    .aftr 3 days nag follow up aq sbi on process n dw cancelation wait daw aq 21days para ma cancel.
    May6,2013 tumawag aq sa co2lyf sbi cancel n daw yung transction, sa May 9 daw chargebck .

    nbsa q sa net w/n 15 days lng pwd magpa cancel from. d date n nag avail ka ng plan nila

    ReplyDelete
    Replies
    1. Did you get your money back? 20,484 pera ko na nswipe nila :(

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    2. hillo guys,, ako din disame,, pag nka cancel bah yung transact ntin sa coclife,, pag debit,, cash bah or cheke yung maibabalik satin,, post lng kayu dto guys yung mga nakancel at naa chrge back,, pls,,,,

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  12. naging biktima rn aq ng cocolife agents na yan. Last april 1, 2013...pero pna-cancel q rn agd nung april 4 or 5 pnagawa pko ng letter of cancellation. ang malinaw na usapan nmin is by installment ang 2k na na-swiped nla sa credit card ko kc di un pwede psukan ng buong 2k dhil mao-over limit aq. ngaung May dumating ang bill ko pumasok na pla nung april pa ung 2k kya na over limit aq with penalty na. kya nagpunta aq msmo sa admin ng sta.lu at nreklamo ko ang pang-haharass ng mga cocolife agents na yan para lng mkakuha ng clients. naghrap kmi ng manager at mga staff nto at sa hrapan ng tga-sta.lucia cnabi q tlga lahat ng mga nkta ko at na-experienced q sa knla. hndi umubra palusot nla. ang ending 22lungan nlng nla aq maibalik ang 2k ko pro 45 days dw aabutin. let's see. pg di natupad un isusumbong q na cla sa Tulfo brothers.

    ReplyDelete
  13. Dpat lng na mgreklamo tau sa admin ng mall dhil obligasyon nlng pangalagaan ang knlang mga consumers. at pno nla to magagawa kung di ntin ito ipa2alam sa knla? maglaan po tau ng konting oras at magsumbong tau sa knauukulan para hndi na mdagdagan pa ang mga mbibiiktima ng mga manlolokong ito.

    ReplyDelete
  14. last may 11 2013,,,naganan din ako..naku panu kaya....sa sm calamba naman to..i paid 19k +..MABAWI KO PA KAY?????

    ReplyDelete
    Replies
    1. pareho tayo ng case dapat habang maaga pa asikasuhin mo para nmn mabawi ang laki ng halaga ng nakuha sa yo...

      Delete

  15. Last May 11, 2013, I was walking in SM Cebu upper ground floor when someone approached me which I learned was Mr. Gerry Guiana and told me that he would just ask some questions and I might have a chance to get free gift from them. I agreed then he asked me if I have ATM then how much I had on it. I told him roughly how much I have. Right then and then, he said that I am able to join their promo of win trip to Hongkong for 4 and told me that I have to get the policy at the 3rd floor and he would assist me in going there.

    When we are in the Cocolife office, the manager also asked about my ATM and she could checked there the total amount I have in my ATM. Since I have 2 ATMs but was not able to checked in the machine how much I have also told me to if I could checked the balance downstairs and Mr. Guiana also assisted me. Then when they have checked how much money I have on my ATM, an agent named Emily Pacatang interviewed me and talked to me and asked about my future plans and goals and write it down the paper that she has given to me. After that she explained that in order to achieve the goals I should have enough savings but since she knows how much I have said that it is not suitable so she offered me 'Endowment' which has good benefits. Like, I just have to pay for 10 years then after that I would be receiving 100K per year for 5 years then after that 500K for a total of 1M which really got my attention. After that she told me that I have to be enrolled in the FS Platinum which is the name of 'Endowment' and showed that Cocolife is #2 in the 2012 Insurance company and showed me the people who are under the plan. I explained to them that I could not afford the P12,543.63 for the plan so she lowered it to P6,543.63 together with her manager. They both pressured me to sign but she said that they are not pressuring me, yes they are not pressuring me harshly, but I insisted that my husband will get angry if I signed the contract they are pressuring me that he is not yet my husband and it is my money and do not let it just sleep in the bank.

    I did think about it then I just signed the contract. She also introduced me through the mic so that others would also joined then we went to the counter and swiped my ATM and was charged of P6,543.63. I also waited 15 minutes for my policy. When I got my policy, it showed that I would receive only P10,000 after I have paid P1,610 monthly and I could upgrade it after 3 months so that it could reached the 100K per year after 10 years of payment.

    I went home and told my partner and yes he did get angry and he asked some neighbors about it and told that we could get refund just go to the leasing department of SM Cebu. We did go there and went to the 2nd floor and talked to the managers together with SM administration. The managers told us that it should be talked in their office since it happened it there office then explained to us that it would take 30-45 days for the refund but my partner insisted that it should be today and when we know that it is only P4,543.63 because GPA is non refundable which I did not agree that is why we on the crusade to resolve this issue.

    ReplyDelete
  16. Please share this page so others could be warned

    ReplyDelete
  17. Hi po same din ng nangyari skn yesterday sa cocolife SM Manila..akala ko raffle entry lng and then ngulat nlng ako nung dinadala na ko papuntang office nila sa taas..Tpos may isang sales agent dun na babae na nkipag one on one talk skn pinapapayag ako mg invest sknila pero thru credit card..Panu po kaya un nkapag filled up ako ng form nila including my name address,contact details pero hndi ako nkpagbigay ng credit card details ko kase at the end hindi nila ko napapayag..Pero ung credit card ko tinigan lng sandali..May mababawasan ba un sa credit card ko kht ndi na swipe?

    ReplyDelete
    Replies
    1. hi sino ung kumausap saung girl? kasi same tau ng date eh. SM Manila din ako. kaso ang sakin nakuhaan ako ng 4k. bd3p. napa OO ako.

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    2. hi same lang tayong 3 sm manila dn aq nag avail aq noong May 12, 2013. hindi ko siya nacheck agad sa net kc election kinabukasan. c m___ ung agent ko girl dn un, tumawag na aq sa head office noong May 13 sabi q ipapacancel ko na. tnxt q rn ung manager sabi mag drop by daw aq doon. try q maya pagkaout q sa work puntahan na un kc gus2 q ng maprocess ung cancellation. 5,600 ung nakuha saken asikasuhin na natin un kc noong tumawag aq sa head office my evaluation pa rw kung iaaprove ung cancellation. naku hindi aq papayag gusto q mabawi ung pera ko.

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    3. un nga din gnwa ko knina tumawag ako sa head office nila sv pnta dw ako ulit dun sa agent na nakausap ko. tpos kausapin ko dw. un din dw kasi makakatulong sakin kng ano ggwin ko. Miss Jasmin Bondoc ung agent ko e. girl. bd3p tlga need ko mabawi ung pera ko. ewn ko bakit napa OO ako e.

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  18. pumunta kana ba sa branch, aq kc hindi pa kung sakaling mauna kang pumunta sken kausapin mo ung agent mo,pero katulad ng mga sinabi sa ibang conversation d2 iinsist natin na talagang magpapacancell na tayo kc kapag andon kna rw pipilitin at gagawan nilang linlangin tayo ulit get.kelan ka pupunta?

    ReplyDelete
    Replies
    1. now na ko pnta. mga 6:30 siguro dun na ko or 7. un nga mga nabasa ko e. wag dw pansinin. and need dw ntin ixerox ung docs na bngy nila satin para copy dw ntin kasi isusurrender dw ntin un e. kukunin kasi nila. ang masama d2 matagl dw ang process nila sa cancellation mo kasi parang ayaw nila so dpt dw maging makulit tau. ikaw ba kelan ka pnta?

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  19. pilitin q rn mamaya kc out q 6pm pa d2 aq makati manggagaling.,update mo aq d2 if d aq makapunta ha kc kung hindi ngayon tom or for sure sun na lng para walang pasok pero gusto ko na kcng pumunta OO xerox gumawa na rn aq ng cancellation letter marami na para sure at ipapareceive q rn sa kanila para my copy aq mahirap na, sa anak q un nakapangalan my kulang aqng docs sabi nila d rw un maprocess until d pa complete sana nga kc hindi q na isusubmit qng kulang gsto q ng MGPACANCELL. magkano nakuha sayo. pilitin q makapunta maya 11-8pm lang dw kc kapag sa mall.

    ReplyDelete
    Replies
    1. try mo ko itxt d2. 09263798799 Ringgo name ko. 4k nakuha sakin eh, kasama pa girlfriend ko. sobrang tanga nmn pareho. kainis! pnta na tlga ako maya. 5:30 out ko e. ang masama dun ung sa gf ko baka late pa sya umuwi. tsk!

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    2. sa gustong magpapacancel may tip akong ibibigay sa inyo but promise na confidential ang name ko wag ibibigay ha khit kanino kol me:09428463345

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    3. Daisy po e2, ung tumawag sau

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  20. OO kukulitin q talaga sila. Kelangan q kc ung pera malaki na rn un.

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  21. so dalawa kayo na ng avail.,cge save q number mo pilitin q talaga maya and txt kita!Sana nga maconvince natin para ok na db.,dmi kung stress dito e Godbless

    ReplyDelete
    Replies
    1. yes dalawa kameng natanga! :) tinawagan ko na ung agent ko now. aun may client sya ngyn. after 15mins twagan ko let sya. sana ok tong agent ko na to. nga pla anong name mo just in case magtxt ka alam ko kgad. tnx!

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    2. makukuha na namin yung refund kasi nagkahara kami ng dti,cocolife manager,at manager din ng sm...sugest ko lng punta kayo ng dti keep lahat ng ebedinsya wag muna kayo makipagusap sa agent nyo makinig kayo kung ano ipapayo sa inyo ng dti...2 weeks pingako sa amin may agrrement na kmi both parties...basta ipaglaban mo karapatan mo wag na pumunta ng insurance commision hindi rin sila nakakatulong

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    3. pano nyo po n refund ung money nyo?pano po ung process?na scam din aq kanina sa sm manila:( nde k tlaga mkk tanggi.kla ko walang bbyran sabi kc free lng dw.kainis ang tanga2 ko T_T

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    4. san banda ang dti

      Delete
  22. ako ung ng miscol, ej na ilagay mo pero girl aq ha!wala aqng number nong agent q ung manager lang binigay sken na number, wish nga natin maging ok na lahat..save mo no. q update mo aq kung andon kana ha!Gusto q rn e2ng ishare sa fb kasi nakakaawa tayo at lalo na ung iba na natatakot magprocess pero gustong magpacancell kaya madalas hinahayaan na lang nila grabe kc ung modus nila!

    ReplyDelete
  23. Naranasan ko rn yang lahat sa SM dn ako, maging maiingat tayo sa binibitiwan nating salita d2. Remember public ito maaaring 1 saten dito ay mismong taga Cocolife rn, wg tayong basta basta nagbibigay ng impormasyon lalo na contact number tinitrace nila yan. Kung sakaling gusto mong Magpacancell ito gawin mo...
    A. Tumawag ka sa hotline nila,branch at head office para inform sila na ayaw mo na, Cancell na.
    B. Gumawa ka ng letter Cancellation Letter at pumunta sa branch para ipareceive un sa Manager pero tandaan mo wag kang magpapadala sa mga sasabihin nila marami pa silang sasabihin para wg mong ituloy. Dapat nag photocopy ka ng lahat ng documents na meron ka na galing sa kanila para in case kunin nila my back up ka, ipareceive mo sa kanila yung letter mo.
    C. Sasabihin nila kung gaano katagal yung processing kaya kulitin mo lagi para maiprocess nila agad.
    D. Ikuwento mo ito sa iba para mabawasan yung mga naloloko nila.

    kung hindi ito SCAM bakit ganyan yung pamamaraan nila para kumuha ng tao, halos lahat tayo sinabihang 1day offer lang, sa previous msg. 2011 pa pala ito. Lahat tayo pinipilit kahit ayaw natin na kumuha ng insurance nila kahit sa pinakamababang halaga. TAMA BA?


    ReplyDelete
  24. ..actually planholder dn aq ng cocolyf..72k ung inavail ko which is 200peso a day,,member na ko since july 2011..but okey naman ung service nila, may mga affiliated banks cla na pde dun k mgtransact...cguro pgdating sa insurance eh hndi tau ganun ka open minded.. but for me its really of good help. And you can also apply for a policy loan..just let cocolife na maipakita dn naman ung good service nila..kc may mga positive side dn naman..

    ReplyDelete
  25. ..actually planholder dn aq ng cocolyf..72k ung inavail ko which is 200peso a day,,member na ko since july 2011..but okey naman ung service nila, may mga affiliated banks cla na pde dun k mgtransact...cguro pgdating sa insurance eh hndi tau ganun ka open minded.. but for me its really of good help. And you can also apply for a policy loan..just let cocolife na maipakita dn naman ung good service nila..kc may mga positive side dn naman..

    ReplyDelete
  26. Please join this group on facebook,

    Ito po yun group page sa fb,

    https://www.facebook.com/groups/371184519669022

    ReplyDelete
  27. Please join this group on facebook,

    Ito po yun group page sa fb,

    https://www.facebook.com/groups/371184519669022

    ReplyDelete
  28. Please join this group on facebook,

    Ito po yun group page sa fb,

    https://www.facebook.com/groups/371184519669022

    ReplyDelete
  29. Please join this group on facebook,

    Ito po yun group page sa fb,

    https://www.facebook.com/groups/371184519669022

    ReplyDelete
  30. Please join this group on facebook,

    Ito po yun group page sa fb,

    https://www.facebook.com/groups/371184519669022

    ReplyDelete
  31. Actualy isa aq s plan holder 36k knuha q bt i dont have any regrets,lahat nmn ng nfill upan q e valid and i believe n aware dn kau s lhat ng transactions..kya lng nmn kau ngkkaroon ng negative idea dhl s mga nbabasa nio.ndi kau kukuha kng d nio ngustuhan tama?kc fumil up kau e.d lng tlga kau openminded s insurance s ngaun d nio yan kailangan pro pgdating ng pnahon kawawa mga maiiwan nio n mahal nio s buhay.s ibang bansa each and everyone nirerequired tlga insurance..good luck s inyo icpin nio mga love ones nio.

    ReplyDelete
    Replies
    1. May insurnce din ako pero ayoko sa mga ganyan n agents, may pagka bastos p magreact pag cnabi mo n pag iisipan ko, aba e masama p ang loob at nagdadabog pa nun cnabi ko n pag iisipan ko, tama b un ganyan attitude? sa hirap ng buhay ngaun d pede basta k n lang magpaloka sa scam nila.

      Delete
    2. wag ka na palusot, agent ka yata, same exact thing yung sinabi sakin ng manager nung pinapacancel ko akin. di daw open minded. Wala na yun sainyo kung open minded o hindi, ang amin lang, baguhin nyo yong pamamaraan nyo ng pagrecruit. at isa pa, sa iba nlang ako kukuha ng life insurance, hindi sa very promising and pressure na way, life insurance, kelangan natin yan pag isipan, 1 day offer is bullsh*t. paano namin kayo ita-trust kung may mga bullsh*t ang promise nyo.

      Delete
  32. Cocolife is real my mga tao lng tlga n d nla naintindhan at d professional kausap kya gnyan kng mgreact.s mga agent nmn coded n b kau?only coded lng ang pupwdng mgalok ng insurance.

    ReplyDelete
  33. Hiya! I just want to give a huge thumbs up for the good data you will have right here on this
    post. I can be coming back to your blog for more soon.


    Feel free to surf to my web blog - before grain cat food canned

    ReplyDelete
  34. Why does SM allow such tenants? SM doesn't seem to care if their customers get scammed. They only care about the money they make from their tenants, as long as there is no conflict with their other businesses such as ACE Hardware and SM Department Store.

    ReplyDelete
  35. The bad thing is that if you double check if you are really insured, and email cocolife. They wouldn't even acknowledge your email.

    ReplyDelete
  36. I was a victim too. At SM Sta Rosa naman.

    ReplyDelete
  37. is is real or a scam...? kasasali ko lang kahapon eh...

    ReplyDelete
  38. Na victim din ako knina sa sm calamba..my insurance at benifit nako sa compny ko pero diko naisip knina na dala ako sa mga offer ang tanga tanga ko..mag susubmit ako ng cancellation letter bukas.4250 peso swipe sa hsbc credit card ko

    ReplyDelete
    Replies
    1. ako 2k sa debit card. is there a possibility na baka pwede silang magdebit ulit sa akin ng any amount without my knowledge? kasi they have my card number, though i have my atm card ngayon with me?

      Delete
  39. i was a victim too,, ngaun my teacher suggest me to file my cancellation, sa sm calamba din sya, may way pa ba para mabawi ung pera ko? ang sabi nila it was a time deposit saving account which includes some benefits and insurance, pls help me through this, pls text me kung ano pwede ko gawin and posibleng maging result, thanks
    09127608945

    ReplyDelete
  40. Same here po, ka2lad n ka2lad ang nangyari sakin s blog n 2 @ SM Sta. Rosa branch, last april pa po ako na recruit, P5,400 po ang naswipe s atm q, hnd p po naibigay ang policy q kaya nagdecide n po aq na i-cancel na lang, pero pagdating q s office nla hnd n dw pwede marefund yung pera q, ang pagkaintindi q, 15days after n mabigay ung policy pwd p ipacancel at marefund ang pera pero ang sinabi sken nung pagpunta q 15days mula nung marecruit daw dpat, ang sabi q bkt hnd sinabi sken un ng agent? Ang sabi sken hnd daw tlaga nla sinasabi un, sabi q ano? Very disappointed po aq, kng pwd q lang ibalik ung oras n marecruit aq, sana hnd n q sumama s agent....SANA PO MAY MAGLAKAS NA LOOB NITO NA MAISUMBONG SA MEDIA!!! Hnd po tama ang procedure ng pgrecruit nla s mga clients nla....COCOLIFE SCAM!!!

    ReplyDelete
    Replies
    1. pls help me rin po panu icancel ung s pgbbwas sa credit card? same branch tau s sm sta.rosa tnx

      Delete
    2. so dire-diretso na plan mo? o pinacancel mo pa din? di lang sa financial yun burden dun...pati yun liability mo sa contract pag nagdirediretso ka...

      Delete
    3. tga sta.rosa ako at same din nangyari sakin kung my contact no.kayo or mail..pde dun tayo usap

      Delete
    4. hello guys,, were disame din,, ako din bago palng din last sept 20, 2013, around 2 oclock in the afternoon,, but this mnday bumlik ako pra ma canel,, at sa awa ng diyos,, nka cancel din.,,, sa ermita robinson din,, mtgal mag pa cancel,, lalo yunng skin big amnt,, yung nkuha ko,, 50k...

      Delete
    5. is there a possibility na makadebit ulit sila sa atm ko without my knowledge? I signed an authorization to charge/debit yesterday? ang sabi sa akin ng agent, valid lang yun for yesterday. kaya nagwoworry ako ngayon na baka bigla na lang may mawalang pera sa atm ko. is it possible na kahit nasa akin yung card e makuhanan nila ako ng pera? they have my card number.

      Delete
    6. Hi. Magtatanong lng po kasi ung sakin inavail ako nung nov 24 da ff day tumwag ako sa main office stating my concerns for cancellation. Ininform ko din agent ko tapos nung 29 ngpasa ako cancellation letter andun na nga policy ko pero dko knuha. Ipiniilit ko dahilan ko pra ma cancel tapos ng gwa ako letter pinirmahan ng mngr wait nlng daw ako 30-45days kasi i pasa pa sa main office un. Khapon nag email ako kay mr alipio ska kay kaye fabia sa main office stating my reasons to cancel the plan and attached the screen shots of all the docs and receipts that i have. After that po ba kailangan ko pa rin i ff wkly sa head office un ng cocolife?

      Delete
    7. Inform nyo rin po bank mo. Gnwa ko kasi nag close ako nung acct ko na un tapos nag open ako pnibago sinabi ko sa bank bka gamitin for illegal transactions ung card # ko at acct. Di nmn daw ma debit uli as long as di nla alam pin# mo pero para mas safe ganun gnwa ko.

      Delete
  41. shit naloko din ako ng cocolife na yan pls kung cno man ang nkpag refund na ng pera,pls sbhin nyo skin d2 aq sa sm dasmarinas..same scenario din,ssbhin free,tpos d ka mkakaalis dun pag d ka umoo...sana mkarma cla!!!

    ReplyDelete
    Replies
    1. hi. ako din tiga dasma., scam ba to o hindi., gusto ko sana ang plan at benifts nila kaso sana lang totoo ito.

      Delete
    2. tell nyo din ako kung scam ba yan o hindi ok...sa dasma din kc ako eh...

      Delete
  42. Hi guys, Please join our group "Cocolife scam or not" sa facebook. baka sakaling makatulong
    http://www.facebook.com/groups/371184519669022/

    ReplyDelete
  43. Pinepwersa nila magavail yun mga customer, gusto nila mag decide kaagad yun customer para mag avail ng plan, meron kasing komisyon sa bayat customer na makapagbabayad para sa life insurance plan na yan.,. Meron kasi akong kaibigan na agent na nagwowork sa cocolife just sharing this information,

    Pinoforce nila ang customer para makapag avail ng plan sa ganun din araw,., hindi ka palabasin sa mga sm branch na yan hanggat hindi ka nakakapagbayad using atm or cc pwede din cash,., marami na din nabiktima check nyo sa jobrossario na blog sobrang dami ng complain about their marketting strategy nila.

    Bakit ba yan hinahayaan sa mga sm malls. Mga gago yan agent na yan mukang pera kaya na resign yun friend ko dahil hindi masikmura yan trabaho na yan, kaso dahil dyan..

    Mamamatay din kayo mga cocolife agent, mga peste,. Putang ina ninyo.,

    ReplyDelete
  44. Biktima din po ako kanina lang ng cocolife agent na yan...robinsons galleria..5900 something ang nakuha sakin.magkabukod na resibo pa ang bngy sakin .una 3900 something tapps ung 2tawsn.nagtataka akoat nabbwisit sa knila modus pala nila un.pano kopo mababawi ang pera ko?.pls text me po 09301579854

    ReplyDelete
  45. Bwisit yang cocolife n yan! Feeling ko naholdap ako kgabi sa SM Manila. Nabigla ako nung siniwipe ung card. Sabi ko na-caught-off guard ako at right at that very moment gusto ko na mag-back-off. Sabi nila there's no way out na daw, so committed nako for 10 years sa kanila. ANU BA YUN?! Wala pang 5 minutes! Pagkalabas ko, tumawag ako sa credit card company (Metrobank) ko. Sabi nila pwede daw icancel lahat ng uri ng transaction. Magprovide daw ako 2 letters of cancellation, isa sa Metrobank, isa sa Cocolife. Mamaya tanghali, iaabot ko na Cocolife at ifafax ko naman ung sa Metrobank. Haaaay!!! :(

    ReplyDelete
  46. Pano kung 1 year n nkalipas mbawi p kaya ung unang ibinayad. Pano process nun.

    ReplyDelete
  47. i went to Sm DASMA cavite,may guy na lumapit sa akin at tulad ng mga naunang nabasa ko dito ganun din ginawa sa akin just today lang at pumayag ako pumirma sa mga forms at pumyag ako swipe un credit card ko nakuhanan nila ako ng whole year payment na 14930.74 payable for 10 yrs.at pag uwi ko ngaun ng bahay check ko ngaun dito about the back ground of cocolife,Yes it's exist but di ko po sure kung talagang safe at tunay un offer nila sa akin sa sm dasma cocolife,pede ko po bang ipa cancel ang plan ko at mabawi un nakuha nila sa credit card ko?pls' help'ms dasma'

    ReplyDelete
  48. hi! me and my husband had the same experience last august 10 lang, because i am busy yesterday, i haven't had a chance to research about COCOLIFE but today as i read ung mga posts here nagdadoubt na ako, the reason why i am surfing the net today is for me to confirm if totoo nga ba ung inoffer samin. Same story lang, to cut the story short i agreed to swipe my atm for 15,456, now because of your posts guys i would like to cancel it as well, how can i do that???

    ReplyDelete
  49. Hi! I also swiped my debit card last August 9. Then I decided to cancel my insurance this day, August 12. But instead of cancelling my insurance they gave me the policy. Can I still get my money? Please reply thanks.

    ReplyDelete
  50. hi, i am also a victim of that scam just this afternoon sa robinsons ermita po.. how should i get my money back..?? i agreed to swipe my atm for 4000.. patulong naman po pleaase.. :(

    ReplyDelete
  51. Comment n lng aq pag auz n ung skn. . .

    ReplyDelete
  52. S mga nkaincounter ng gnitong problema s cocolyf pareparehas lng dn taung engot. . . Pero gagawin q ang lht para mauz to. . . Blitaan q kau. . .
    Signing. . . People of lipa

    ReplyDelete
    Replies
    1. hi po.musta po nangyari sa kaso u? aq kc nabiktima nung fri aug 16 ano ppwd q move pra maibalik pera q?

      Delete
    2. Okay n po. Cancelled n. Nainip aq icancelled nila kya sbi q my pinsan aq n taga dti humingi aq dti form.

      Delete
    3. Tsaka pla tawag lng kau ngtyawag s head office nila.

      Delete
  53. I just thought weird nun approach at first tapos sa pinakaloob pa yun transaction...pag tinanong mo kung bakit 1day lang at may 100people lang daw sila na inaapprove for the slot-dinadivert ang usapan sa ibang topic...for me,kasi I dont usually look sa eyes ng kausap ko-they even made a comment about it.I guess not bringing your passbook and atms with large sum is one of the pros tsaka in my case I dont memorize sss or tin number which is needed to start the transaction. Keep me updated here. I'm starting to make my move. Worst come to worst-nice approach muna for now.

    -Batangueno

    ReplyDelete
  54. im also a victim kast friday lang august 16.same process ang gnwang pagrrecruit nila sainyo sakin.ano kya pnkadapat na move?

    ReplyDelete
  55. hay naku aku din kanina sa SM baguio kamuntikan na naloko ng COCOlife... sabi sakin di nila aku pressure pero nakakapressure talaga yung ginagawa nila ... haha, pero di nila ako mauuto... kase conflicting yung mga binibitawan nilang words sa actual na ginagawa nila tsktsk.. so dissapointing dapat di pumapayag ang sm sa mga gayan na modus.

    ang nakakaworry lang ay yung part na nakita nila yung ATM card ku, possible ba na makuha nila yung password ku sa ATM?

    tsk!! try ku icheck yung account ku tomorrow kainis talaga... masyadong aksaya sa oras yung gagawin ko..

    ReplyDelete
  56. Follow up aq knina sbe nila cancelled n daw. Tanong q muna s bangko kng totoo nga. Mchacharge back n daw un 11k q. Balitaan q kau kng totoo nga.
    Signing . .. . People of lipa

    ReplyDelete
    Replies
    1. Okay na. Chargeback n po ung 11k s creditcard q. Slamat nmn. Hnd nmn cla scam kaya lng pilit ung knilang stilo tsaka hnd q nmn gustong magbayad ng ganung halaga. . .

      Signing. . . People of lipa

      Delete
    2. hi.. bakit imbes na mabawasan nadedenggoy nila, dumadami pa.. kainis, i was a victim too, last aug 30, 2013, same story.. feel so stupid, para lang matapos yung transaction kasi ginagabi na ako, napaswipe ang atm ko.. i want my money back.. pano po ang process?? gano katagal?? please help me.. it'll be a great help po tlga sa mga magrereply.. thanks..

      Delete
  57. alam nyo po mas naniniwala ako na totoo yung dalwang positive jan na client ng Cocolife like me, so bakit ko kailngan matakot, kasi alam kung real sila, infact hindi lng tlga kayo openminded sa mga life insurance, kasi iniisip nyo pag life insurance mamatay na agad, oo lahat ng agent coded kasi nageexam sila sa insurance commission, at the same time ate ikaw na ngsasabi na broadcast sa t.v gawin mo, ikaw my gusto,

    ReplyDelete
    Replies
    1. wla nmn s usapan kz n klangang magbayad ng 11k s loob lng ng isang bwan. sbi p nila n wala aqng babayaran. eh bkt gnun. klang p sweldo q s babayaran. over killing ung paliwanag nila. hnd nga un scam pero biglaan nmn ang babayaran. wla s pinagusapan. bnalikan q cla sbi q wla s pnagusapan ung babayaran q. bkt wla clang naisagot
      people of lipa

      Delete
  58. Cocolife is not scam for me, kasi kung hindi lng tlga kayo makaintindi kung hindi kayo ka openminded sa mga life insurance.. at the same time kahit magpanews pa kayo o ky sikat na tulpo pa, go.. Kasi siguro hindi namn tanga si tulpo para maging isa sa mga bored member ng Cocolife

    ReplyDelete
  59. Victim din po ako. Kagabi lang sa Rob Manila 7600+ ung nakuha sakin, ang sabi iveverify lang daw kung pwede ung account ko, then na auto debit na pala xa :(. Does anybody here got a refund already? Ang tanga ko para maniwala :( Had I know about this, I would have not entertained them. Please suggest ano ano ung mga ways para mag pa cancel? Thanks po.

    ReplyDelete
  60. Kung my isip ka ate dapt ngtanong kpa ng maigi it's either kasi na hindi mu naiintindihan kya na debit

    ReplyDelete
  61. Naku meron ng taga cocolife na nagcocoment d2, ingat lang kayu guys..

    ReplyDelete
    Replies
    1. Pano mo namn po nasasabi n may tga Cocolife na ngcocoment ibig sabihn ikaw siguro tga insurance company ka din, kasi alam mo eh..

      Delete
  62. Ako member na ako sa Cocolife 5 years na pero hindi namn ako n scam.. Infact nuong una akala ko scam pero nung lumipat ako ng work sa SG yung kwork ko kakatpos nya lng mag claim sa Cocolife base sa face amount nya in 10years, kahit 5 years na ako sa SG ngwowork wala namang ngyayari..

    ReplyDelete
  63. naloko din ako kahapon sa SM calamba...P18,961 din nakuha sakin...ang sabi kc for approval na ksao pagcheck ko nawala na pera ko...first time ko na magkaron ng ATM kaya hindi ako sure sa ginawa nila...ang dami pati na hindi tama sa ginawa nila...at hindi ko ma explain kun panu ako nauto..sana matulungan nyo ko...one month salary ko din yun...nag join na din ako sa FB account ng cocolife scam para makabalita kung marerefund ko pa pera ko...late ko na narealize na my GSIS nga pla ako kaya hindi ko na need mga insurance...kung pang health card sana di ok pa sakin...aaminin ko na naging tanga ako kanina at pina swipe ang ATM ko at makuha ang pera ko ko na katumbas ng 1 buwan na trabaho...

    ReplyDelete
    Replies
    1. Ako din kanina pero pupunta na ako nang main para mag pa cancel sa sm calamba din dumayo na nga na tanga pa ako bad trip 15k ++ ang na swip nila ahh

      Delete
    2. ryt thats true ganyan din nangyari sakin
      kaya nakakainis yung agent na yun one year na nakakalipas but d ko padin makalimutan...

      kung ano yung nangyari sa inyo ganyan din nangyari sakin 15k ang nawala sa account ko kaya karma n lang ang wala sa agent na yun..
      kahit anong pa cancel ko di pa din nila binalik pera ko...
      tas ngayon nag txt sila na lapsed na daw policy ko,,,
      at 22lungan daw ako na ma recover ang policy...
      nakuh ignore ko na lang........

      Delete
  64. ACTUALLY NAKAPAG INVEST NA AKO 20000 ANUALY UNG BAYAD, FACE VALUE OF 200000, MAGANDA NAMAN UNG BENEFITS...PANGIT LANG TALAGA STRATEGY NILA....RECRUIT SILA NG RECRUIT HINDI NAMAN SIGURADO...MAGBABACK OUT DIN AGAD, SAYANG LANG UNG TIME AND PANIRA LANG SA IMAGE NG COMPANY. ACTUALLY MATAGAL NA ANG COCOLIFE SA PINAS THAT OFFERS EDUCATIONAL PLAN, PROTECTION AND ETC, BUT AYAW KO TALAGA STRATEGY SANA MAPALITAN NILA UN AT MACORRECT LAHAT KC IT VERY CONFUSING DIN ON OUR PART AS INVESTORS

    ReplyDelete
  65. is there a possibility na makadebit ulit sila sa atm ko without my knowledge? I signed an authorization to charge/debit yesterday? ang sabi sa akin ng agent, valid lang yun for yesterday. kaya nagwoworry ako ngayon na baka bigla na lang may mawalang pera sa atm ko. is it possible na kahit nasa akin yung card e makuhanan nila ako ng pera? they have my card number.

    ReplyDelete
  66. nakakainis yang cocolife agent na yan..........mamumura talaga lintik nayan

    ReplyDelete
  67. Plan holder po ako ng cocolife 56k po ang annual ko 3yrs nako nagbabayad and wala pa naman po ako nabalitaan n wala po naclaim sa cocolife actually I was working po sa toshiba cocolife din po kc ang insurance ng company namin as an hr po alam ko po pagnamamatayan kami ng empleyado at mabilis naman po clang nakakaclaim so I think ok naman po ung services nila.

    ReplyDelete
  68. Plan holder din po ako ng cocolife, i was trying to cancel my policy since ive got another insurance here abroad. i tried everything to communicate with them but they are not responding at all. isa pang dahilan is dito n ako nanirahan sa labas ng bansa so kailangan ko talagang icancel ang insurance ko kasi doble ang binabayaran ko. nakuha nila sakin ay 100k one time swipe lang un sa credit card ko. kaya nga sa mga nababasa ko dito sa blogs eh parang hopeless ko ng makuha un. pls. someone tell me kung ano po ang dapat gawin para makuha ko kahit kalahati nung naibigay ko. thanks.

    ReplyDelete
  69. I just want to help those who wants to cancel their insurance policy and have their money refunded. Napa-cancel ko na din kasi yung policy ko and na-refund ko na din yung full amount ng pera na na-debit nila sa atm card ko. Here's what I did. Sana makatulong sa iba, tutal ang sabi sakin agent ng Cocolife noon i-chismis ko lang daw sila. :)

    1. Dapat within 15 days na magawa yung insurance policy nyo, makapagbigay kayo ng cancellation letter sa Head Office ng Cocolife demanding a full refund of your money. What I did was gumawa muna ako ng cancellation letter with my signature tapos pina-scan ko. Nagpa-scan na din ako ng 2 valid IDs ko just in case hingiin sakin.

    2. Tumawag ako sa Head Office ng Cocolife (Customer Service). Nakausap ko si Chat Varon. I informed her na gusto ko ipa-cancel yung insurance policy ko. Sabi sakin i-fax or e-mail ko sa kanya yung cancellation letter ko then mag-follow up na lang ako every week sa status. Tinanong ko kung kelangan ko pa ba bumalik sa branch ng Cocolife kung san ako kumuha ng policy. Sabi nya hindi ko naman na daw kelangan bumalik don sa branch, sila na daw sa Head Office and magpa-process ng request ko. Sabi ko sa kanya buti naman at hindi ko na kelangan bumalik don dahil ayoko makipagtalo sa mga tao dun at baka pilitin pa nila kong kumuha ng ibang insurance plan.
    Eto yung contact details ng Head Office ng Cocolife:
    Cocolife Customer Care Center
    Telephone: (02) 810-7888, (02) 810-7885
    Fax: (02) 812-9039
    Email: customer_service@cocolife.com; chat_varon@cocolife.com

    3. After ko i-email sa kanya yung scanned copies ng cancellation letter at valid IDs ko, tumawag ulit ako sa kanya para i-confirm kung na-receive na nya.

    4. After that tumatawag na lang ako sa kanila once or twice a week para humingi ng update sa status ng request ko. In my case, nakuha ko yung insurance policy ko ng September 20, sinend ko sa kanila yung cancellation letter ko September 23, nakuha ko yung check refund ko ng Nov. 11. Isinoli ko na din sa kanila yung insurance policy nil after ko makuha yung refund ko. Natuwa naman ako sa customer service nila dahil hindi naman ako na-hassle sa pag-cancel ko ng insurance policy.

    Suggestion ko ganito na lang din ang gawin nung mga gustong magpa-cancel at manghingi ng refund. =)

    --Malyn

    ReplyDelete
    Replies
    1. Hello po, puede po bang makahingi ng copy or format ng letter of cancellation na ginamit nyo? tnx.

      Delete
    2. Hi Malyn, thank you very much for providing us detailed guidelines on how to cancel. I'm on the process of writing my letter too. May I ask, how did you receive your check refund? did you get it personally from the branch where you paid your plan? please respond through my email : tkgalletes@yahoo.com. Many thanks in advance for your valuable help.Godbless you!

      Delete
    3. maam malyn pano po kung lampas 15 days na po? m rerefund padin po ba yn?

      Delete
    4. sir yung cancellation letter ba yung pdf na downloadable sa site ng cocolife?

      Delete
  70. ano po e-mail address mo? send ko na lang dun.

    ReplyDelete
    Replies
    1. Please help me nman...gusto ko ring icancel ung insurance ko..12k nakuha sakin...send mu naman sa akin ang format ng cancellation letter mo please..help me..salamat

      Delete
    2. Hello po pkiemail nmn po nun cancellation format nio rodelmagnaye@rocketmail.com . Thanks poneed ko dn po kc biktima dn kmi last saturday..

      Delete
  71. Hello pwede q rin bng mahingi ang format ng cancellation letter mo..please

    ReplyDelete
  72. Pls help me nmn ngyon lng sa sm manila naloko ako pmyag ako i swipe atm ko 20k nkuha sakin. Gsto ko sna ma refund ung full amt na bnyad ko. Pls help me nmn po paano po ba format ng cancellation lettet nyo.

    ReplyDelete
  73. Et po yung format ng cancellation letter ko, i-edit nyo na lang po:

    [Date ng letter nyo]

    To: Cocolife – Policy Service Department
    Cocolife Building, 6807 Ayala Avenue,
    Makati City


    Re: Future Savings (Platinum or Gold or Silver, depende kung ano yung kinuha nyo) Policy No. _________


    This is to inform you of my decision to cancel immediately my Future Savings (Platinum) insurance plan. Please refund to me in full the total premium charges debited from my ATM card/credit card last [date kung kelan kayo kumuha ng policy] amounting to PhP [kung magkano yung gusto nyo i-refund].

    Cited below are the reasons for the cancellation:

    [ilista nyo po yung mga reasons nyo kung bakit gusto nyo i-cancel yung policy nyo, dito nyo po ilagay lahat ng reklamo nyo sa kanila. wag nyo po kopyahin word for word yung examples kasi baka magtaka naman sila bakit pare-pareho kayo ng cancellation letter.]

    Example:
    a) There was no transparency on their marketing strategy and on the way the financial advisors and/or insurance agents transact with their potential clients;
    b) I was deceived that they will get my bank’s approval first, but instead they swiped my debit card from a POS machine, which automatically deducted the amount they put there. I am not aware that POS machines are now considered to be "bank representatives" who will "approve" such transactions.
    c) They insisted that I can only avail of the plan on that day because that slot is reserved for me only for that day, which I found out later to be untrue.


    Though I believe Cocolife is a reputable company, the marketing strategy used to sell insurance policies involves deception, which is a shame to the company. The public must be warned about this.

    For the reasons stated, I do not have any confidence anymore to transact with any Cocolife insurance agent and decided to cancel my insurance policy.

    I hope you can put this request into effect as soon as possible. Thank you.


    Regards,

    [Signature over printed name nyo]

    ReplyDelete
  74. Hi good pm.. Nangyari sakin to last oct.2012.. They charged me 11,146 on my credit card.. Bnayaran q nlng. Then I decided di nlng ipagpatuloy this year. Ng follow up cla but ndi q pnapancn.. but I was shockd dumating ung bill q credit card. My chargd na naman. Pls help me.. Another 11,146 na naman. Pls help.. Malaking pera na nwala sakin.. Contact nyo ako 09109579005..

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    Replies
    1. Bkt po 11,146? Bali po d ku nkhulog ng 1year?

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  75. Hi good pm.. Nangyari sakin to last oct.2012.. They charged me 11,146 on my credit card.. Bnayaran q nlng. Then I decided di nlng ipagpatuloy this year. Ng follow up cla but ndi q pnapancn.. but I was shockd dumating ung bill q credit card. My chargd na naman. Pls help me.. Another 11,146 na naman. Pls help.. Malaking pera na nwala sakin.. Contact nyo ako 09109579005..

    ReplyDelete
    Replies
    1. Pwede mo ipa-cancel yung insurance mo tawag ka sa Customer Service ng Cocolife para masabi nila sayo kung ano gagawin mo. But since last year pa yan, hindi mo na po mababawi yung mga pera na na-charge nila sa credit card mo.

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  76. Date: . November 22, 2013
    To: Coco life Insurance
    Attention: To Whom it may Concern
    Subject: Cancellation of Life insurance Plan

    Dear Sir/Madamme,
    This is to informed your good dept. that effective today I have decided To cancel the said plan due to unforeseen circumstances that have occurd regarding family & financial matters which might affect in my future endeavours with your company and might subject for a big lossIn terms of money.
    I am hoping that upon the cancellation I would be able to get back the money which I deposited thru your agent amounting to 5,205.92 pesos (FIVE THOUSAND AND TWO HUNDRED FIVE PESOS AND NINETY TWO CENTAVOS) as soon as possible.
    Again my sincere apology for having changing of mind since the policy of the contract up to now has not been given to me for more than two weeks already. So I have to do the right thing but to back out for the best interest of my beloved family.
    Thanks & best regards

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  77. Ano ba sana mabalik un sakin ganyan kasi un ginawa ko sa cancelation letter ko.. ok kaya yan hayzzzz

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  78. Sna nga po ma refund natin lahat ng bnayad natin and slamat po sa inyong mga advice. Bukas ko po ipasa sa branch sm mla ung cancellation letter ko Gods will na marefund natin kgaya nung mga nkpag refund din. Kng gano sila kbilis mkakuha ng pera satin sana wla din tau maging hirap pag refund. It serves as a lesson for all of us. I'll post my update later kng may linaw na po.

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  79. Nagpasabpo ako cancellation leyter today pero pinagsulat pa rin nla ako doon ng request ni recieve nila may sgnature din ako. Perobug gpa daw dko na ma refundbso ung 16,265 lng makuha ko ung gpa na 4k non refundable at covered pa rin ako insurance for 1 yr ok na rin mskuha ko lng pera ko. Buti pmyag mngr maayos nman kausap tapos 30-45 working days ko mkukuha check dun din sa branch ng sm mla. Tumawag nlng daw ako for ff sa main office. Sana marefund ko na rin agad

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  80. Same thing with my brother..akala for approval plng..ng magwithdraw sana xa wala n xa mailbas nakaltas n pla 20k.cristy martos un name agent..eto number nya 09176240512.. Ingat po sknya..

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  81. same thing din po last nov.9,2013 15,284 po nakuha sakin.:( may chance pa po ba ma refund un base po sa exp. nyo? thanks

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    Replies
    1. same tayo. last dec. 14 naman sa akin. sa 19 try namin bumalik doon sa office nila sa sm city baguio. dadalin ko yung letter of cancellation. 26k naman nakuha sa akin. i know at some point may mali din ako. pero kasi ung pressure na binigay nila sa akin, para lang makaalis ako sumige na ako. but when i asked the agent paano iaaprove ng bank, sagot nya di ko po alam basta iswipe na lang natin. urgh! naiinis din ako sa sarili ko. sana makuha pa natin mga pera natin. san ka naman basta basta pupulot ng ganyang halaga ng pera. akala ko ba they support life. so sana patunayan nila yun.

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  82. Mga 8,013.91 sa kin nakuha sa ATM ko. Ang hindi ko maintindihan sa dinami dmi ng naluko bakit parang di ako makatangi. At sunud-sunuran sa kanila. Is there some black magic involved? Dahil maraming hindi nakatangi like me. Sa mga naluko rin gawa tayo ng paraan gaya ng pagpunta sa PAO. Upang matulungan nila tayo sa ating karanasan. Paki lagay ang name nyo sa Facebook at doon magpatawag tayo ng meeting upang maipaglaban ang ating karapatan. Or if somebody will represent sa media pagpatawag tayo pakiusap magparamdam kayo sa kahit anong paraan. Ipagdasal nyo na sna may tutulong sa ating broadcaster upang maisiwalat ang nangyaring ito. Salamat.

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    Replies
    1. mam this is my email ariesmabaga@yahoo.com sasama po ako kasi sakin nakuha 16K mahigit

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  83. http://jobrosario.wordpress.com/2012/05/08/cocolife-scam-or-not/

    ingat ingat sa CROCO LIFE LALAPANGIN KA NG BUHAY NYAN...

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  84. tingin hindi naman ito panloloko dahil lahat po ng proseso ng ginawa sa atin ay pare parehas,, siguro po ay nainis lng kayo sa medyo makulit nilang mga agents. nasa mall ang lugar kung saan madali puntahan ng sinuman kung scam yan hindi sila pepwesto sa mga mall at any public places, naka paskil din po sa kanilang offices ang kanilang business permit to operate in the area.

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    Replies
    1. Cgro nga....nttkot pa nmn me..dko p kc nssbi sa husband ko about s cocolife...ngpmember me last nov.4 2013...tas by nov start n ng hulog ko 1500 monthly...

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    2. Sm calamba...agent ko si sir john paul kso tinitext ko d ngrreply..

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  85. Hi!Nag signed up din ako for there future savings plan last January 20,2014 gusto ok na siya ipacancel.Pwede pa kaya?at mare refund ko pa kaya ung Pera ko?

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  86. This comment has been removed by the author.

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  87. Omg na scam din ako kanina lang sa sm bacoor.pina swipe nila ung atm debit card ko sbi balance inquiry lang daw peri nagtaka ako nung nag balance inquiry my lumabas na amount na 6k something e ang laman ng atm ko that time 50 pesos lng.my possibility ba n makuhanan nila yung atm debit card ko?

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  88. Graveh muntik nrin ako ma scan jan sa sm bcoor buti nlang s ako nkapirma

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  89. Ako din ngapakatanga at nakinig sa kasinungalingan nila about the saving pero life insurance pala.. Wala naman akong alam sa mga ganitong bagay and it was my very first time. Ng try ako ipacancel ung policy ko after 3 days sabi ng manager sakin wait daw ako ng 30-45 days pero sa 8,250.60 na nakuha nila sakin 4,250.60 lang daw makukuha ko kc non-refundable daw ung sa GPA tapos kinuha nila ung policy at mga resibo papadala pa daw nila sa main office! Ang sarap nilang ipa tulfo the way they get their clients its just so wrong. Ngsisimul sila sa panloloko malamang sa malamang panloloko na lahat yan... Kainis talaga sila!!! Ang Diyos ba ang bahala sa kanilang lahat na nanloloko just to get clients!!! Grrrr... Nakakagigil talaga!!!

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    Replies
    1. Me too...last feb 18 just file a formal complaint to mall admin

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    2. sa SM bacoor din po ba kau @KC

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    3. sang sm po kau? magfifile din po ako ng complaint sa admin

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    4. Hi Jovalyn Javier,
      Ano po requirement s para ipacancell at marefund?

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  90. Nabiktima din ako nyan sa SM Dasmariñas.. kahapon lng feb 24.. ang mali ko nakapag avail ako ng hindi ko namalayan.. sabi subject for approval daw ng bank natin tapos for payment na pala! Try kong mag cancel mamaya sana magawan pa ng paraan..

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  91. Ganyan pala talaga sila mag recruit, nakaka turn off, mukhang di mga professional. May way ba talga para ma-cancel? Lalo lang akong nawalan ng interest sa kanila kahit pa naniniwala naman akong di sila scam. Eto pa yung linya nung manager sa kin before iswipe ang CC ko, " ikaw nag fill out nyan ha?" Ako talaga ng fill out, pero nilinaw ko sa agent na di ko kayang magbayad ng 20K plus sa isang statement cycle. Ang kaya ko lang is yung monthly na 1600+, tapos ayun pagcheck ko sa CC ko! na charged in full na yung 20k. Binigyan pa nila ako ng problem sa pagbabayad ng late fees para sa mga susundin na buwan dahil wala naman akong pambayad sa ganun kalaking halaga. To think na tinuturuan daw nila ng mag save for the future ang mga tao, tapos ganun mangyayari, ibabaon ka pala sa utang. Feb 26 lang to nangyari, SM din. Help naman po ng tip para ma cancel. Wala na akong tiwala sa kanila.

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    Replies
    1. ako din po. last feb 24, 2014 Sa SM bacoor.. dko alam anu gagawin ko kung susundin ko ba ung sinasabi nila na process ang pag papa cancel nila parang ako pa ang gagastos pa pag papa cancel nung transactions o bka my ibang ways pa ayoko na silang kausap.. kung meron pang taga bacoor or sa SMbacoor na nka pag member at gustong mag pa cancel bka pwedeng makisabay.. natatakot nko sakanila eh. actually pati dun sa mga tao dun.. hay kung pwede lng mag wala dun sa bacoor branch nila kanina ginawa ko na..

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    2. Hi sa sm bacoor din ako nkapg member gusto ko na din mg cancel.. Ang gawin mo po sa main office kna mag file ng cancellation letter ako gnun din gagawin ko kase marami tlaga sila sinsabi para hindi mo ituloy ang pag cncel mo.

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  92. Hi po. Na biktima din po ako ng scam today sa sm manila. They also ask me if i have credit card and what atm am i using. Edi sinabi ko ... then when i get upstair may one gift daw and briefing ng cocolife to be knowned daw. then kindly i said okay. Then theres this agent na kinausap na ko sa loob. And yon nga kung papayagan daw ako ng bank ko . Buti i choose only 2000 annual. Then nung tinanong nila ako na patingin daw ulit ng credit card i handed it to them then swipe sabay sabi titignan natin kung papayagan ka ng bank mo.. pwede ko pa po bang ma void yon tomorrow? Magpapasama po ako sa mom ko. And gumawa na din po ako cancellation letter. Dadaan pa po ba ako sa branch nila. Or will i just call their head office. ? please help po. Will it automatically be credited sa card ko every year? Help po talaga.

    ReplyDelete
    Replies
    1. hi po,,nabiktima po ako kanina ng cocolyf sa sm mnla dn,gusto ko pumunta bukas para icancel plan ko. ang tanga ko talaga, advise nmn po, salamat

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  93. grabe kina usap ko kanina ung manager i was about to file/give them the cancellation letter...grabe ng kukunsensya kc daw gusto lng nmna daw ng agent nila na matulungan ako kc daw pag na file ko ung eh mag kakaroon daw ng ivestigation with their agent, kc tlga nmang ng pre-pressure sila eh totoo lng, na pressure ako kya ako napa pirma,
    pero dko din sya na file kasi daw wala daw ung kausap ko dun yesterday..

    meron bang taga cavite Specifically sa SM Bacoor branch ng cocolife na, gustong mag file for cancellation ng COCOLIFE INSURANCE na to?? kasi daw ako plang daw ang nag cacancel ng ganito sakanila eh Pls reply na lng dito I always check kasi this blog for more info from others thanks

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  94. Madami rin pala nabiktima dito..
    Naswipe yung cc ko pero hindi ko naibigay yung sss and tin number ko..
    Is it possible na hindi na mag push thru yug transaction? Tumawag na ko sa bank ko regarding dun and hindi pa naman daw naicharge sa account ko ng cocolife.
    Or need ko na tumawag sa customer service since wala pa naman yung policy sakin kasi last sat ako nabiktima nito.

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  95. Can we file a complaint sa company na to? Ganun din nangyari saken and I want it to be cancelled na pero ang dami pa nilang sinasabing proseso and after 10 yrs ko pa daw makukuha yung amount na binayad ko sabi ng customer service nila. Isumbong na naten to sa awtoridad bago pa lalong lumala.

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  96. Ako taga bacoor po

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  97. same case din po ako. i need help po please. :( anu pong mga nid kong gwin..

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  98. Ako din. Nagtransact ako kahapon. Stupid of me. I have to talk to the agent to cancel my insurance ASAP. I hope they will.

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  99. hi anonymous, me from cavite i was the victim also...

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  100. cocolife is a scam!!!!!

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  101. this also happend to me and this site gives me much of a courage that i could still recover my money. they got me bad here. thank you so much tom ill be dircting to there main office for this to be clear!

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  102. Hi. I just signed kanina. Same with the procedures given to you, ganun din yun sakin. And I agreed naman. And they told me na un Php15k+ un lalabas sa next billing statement ko sa card but I need to call the bank within 3 days to advise them how will I settle the charges, whether straight or installment. Ayun.

    I was hoping na ok naman un plan nila kasi I really wanted to save. And besides, it's a reputable company naman. May I know what your rants are, para malaman ko baka may namimiss ako. Kasi un tingin ko okay naman sila.

    Thank you.

    Di pa alam ng parents ko that I availed their trust fund e.

    Just to check, ang promise din ba nila e maghhulog ka for 10 yrs then you can chose to get your savings in 3yrs? But still have to return it then continue saving up to 10 yrs? Then after 10 yrs, makakakuha ka ng 10% of what your "face" (not sure of the term. Sorry. Cant remember) value is?

    Thanks!

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  103. Oh btw, tiga Noveleta ako. I signed kanina sa SM Bacoor.

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  104. Hi. I just signed kanina. Same with the procedures given to you, ganun din yun sakin. And I agreed naman. And they told me na un Php15k+ un lalabas sa next billing statement ko sa card but I need to call the bank within 3 days to advise them how will I settle the charges, whether straight or installment. Ayun.

    I was hoping na ok naman un plan nila kasi I really wanted to save. And besides, it's a reputable company naman. May I know what your rants are, para malaman ko baka may namimiss ako. Kasi un tingin ko okay naman sila.

    Thank you.

    Di pa alam ng parents ko that I availed their trust fund e.

    Just to check, ang promise din ba nila e maghhulog ka for 10 yrs then you can chose to get your savings in 3yrs? But still have to return it then continue saving up to 10 yrs? Then after 10 yrs, makakakuha ka ng 10% of what your "face" (not sure of the term. Sorry. Cant remember) value is?

    Thanks!

    ReplyDelete
    Replies
    1. try to call the main office to clear things... mas maeexplain nila ang questions s mind nyo...kasi i'm also worried when i signed, kasi pinaghihirapan natin yung pera. the policy was forwarded to main office after 2 days and i got the policy no. na, just waiting for the hard copy... if you can't continue because of illness then you need to present proof that you are ill... but if once you've decided not to continue your quarterly dues...then it is not refundable...

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  105. Nangyari din to saken last Feb 13, 2014 sa SM Manila. My credit card was charged 4k. And then ayun nagemail ako sa customerservice nila ng Feb18 to report what happened and to cancel the transaction and to get my money. And finally, nung nagfollow up ako kanina pwede ko na daw iclaim yung check ng pera ko sa SM Manila.

    ReplyDelete
    Replies
    1. hi, ako kanina lng, gusto ko rin icancel plan ko, pupunta ako bukas sa SM Manila para icancel plan, marefund kaya agad ako?

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    3. Ginawa ko din yun eh. Kinabukasan nagpunta ko agad para macancel pero sabi lang gawa ako ng cancellation letter then papadala nila sa head office nila. pero di daw agad yun mababalik kasi subject for approval pa. And pwede rin ireject since nonrefundable daw yun. I suggest magemail ka sa customer service nila ng incident report and pacancel mo and parefund money mo.

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    4. Hi Anonymous,
      Nag email ka lang po ba sa kanila hindi ka na nagpunta sa main office ng cocolife?

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  106. Hi guyts I'm kishel from laguna.. navictim naman ako nito sa sm calmba now i want to cancel. .21K nkuha nila..pano kaya ito?hihiuntayin ko ba na makuha ko yung policy?kasi provisionary receipt lang natanggap ko eh...

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  107. sa naging biktima, sino naba nakakuha ng refund? P50k plus yung nakuha sa akin, pina cancel ko na.. pahirapan nga ginagawa nila, everyday ako tumatawag sa main office nila tapos yung phone ng policy department parang naka hang palagi, busy.. yung nakontak ko na taga main office sabi nya sa email na lng mag follow up, eh di nmn nag rereply sa emails ko which is nakakainis na masyado.anyone can help?.im still in overseas magastos ang tawag..

    *ray*

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  108. same thing happened to me yesterday sa SM taytay gusto ko lang po malaman pano nyo po na pa cancel ung transaction. I really want to get my money back 8k sa cc ko at 4k sa ATM ang na swipe nila skin. Ano po ba ang dapat kong gawin?

    ReplyDelete
    Replies
    1. Hi Kim naprocess mo na ba cancellation mo? nagpapacancel din ako sa SM Taytay din ung branch. Bumalik ako dun last friday para maprocess ung cancellation.

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    2. Yung sakin last March pa nangyari, ngayon ko lang nabasa mga ito. But I will surely proceed to the Insurance Commission and sa main office ng Cocolife.

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    3. Parehas din ng nangyari sa akin sa Sm Taytay nung saturday lang, nabawas ng 8.2k sa debit ko parang inital deposit. Then 1.48k ang babayaran monthly. Hindi ko pa natatanggap yung policy ko. Pwede na ba ipancancell kahit wala pagn policy na natanggap? Pls help.

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  109. Sa mga gustong mag pacancell ng insurance.punta lang kayo sa Insurance Commision,sa united nation.tutulungan kayo kung paano ipacancell.kailangan 15 days before na matanggap nyo ung policy.mapacancel no agad,oterwise,di nyo na makukuja ung pera nyo.gud lij.

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    Replies
    1. Hi Anonymous, tumawag ako kanina sa Insurance Commission pero sabi nila punta na lang daw ako sa Head Office ng cocolife sa makati. Pero nung tumawag ako sa office nila sabi contact ko muna daw yung agency ko. May ask lang ako if yung GPA hindi ba refundable po yun?

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  110. I read from another blog, it's better if ibigay ang cancellation letter sa Main office ng Cocolife sa Ayala. Wala naman sana masama kumuha ng insurance policy, if everything that the agent said is true. Or if there are no hidden charges. Magilat ka na lang, pagdating ng bill mo, ung terms of payment ndi pareho.

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  111. A refund takes 30 business days, you cannot get your entire money back, around 10-15% goes to the company for their GPA. Refund requests has to be done within 15 days of signing up.

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  112. Same here, pero nabawi ko yung refund ko after 2 months. Registered mail na lang pinadala yung check.

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  113. Paano po ginawa nyo pag cancel, anu po sasabihin dun sa agency? Kasi sabi hindi daw withdrawable yun.

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  114. hi Gian asked ko lang ibig sabihin yung sa GPA pwede mo rin marefund yun nga lang bawas na ng 10-15%?please clarify. Thank you.

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  115. try to think, matagal na yan na ginagawa ng ibang insurance company, bakit di pinag babawalan ng insurance commission? legitimate yang mga yan, di naman puwersahan yang pag avail sa kanila..

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